FAQ

The Good Friend is not just a membership giveaway business; we are your ultimate companion in life’s most cherished moments. Join us now and let the thrill of winning luxury holidays, precious gold, exclusive sports experiences, and other amazing prizes redefine the way you celebrate life.

The Good Friend Loyalty Membership: Unlock Exclusive Offers and Monthly Promotions!

Become a valued member of The Good Friend community with our exceptional Loyalty Membership. For a monthly subscription starting at just $19.99, you’ll gain access to the exclusive Good Friend Members Portal, where an array of fantastic benefits awaits you. Enjoy incredible savings from our official business partners, ensuring you get the best deals around.

But that’s not all – as a loyal member, you’ll receive 1 accumulating entry per month into every single promotion we offer. Your chances of winning lavish luxury holidays, glittering gold, AFL/NRL Grand Final experiences, luxurious hotel escapes, and other extraordinary prizes just keep growing.

At The Good Friend, we’re delighted to welcome participants from all Australian states, excluding South Australia. However, to take part in our draws and promotions, you must be 18 years of age or older. We’ve got plenty of thrilling giveaways and incredible prizes in store for you.

Don’t miss out on the chance to be a part of The Good Friend community and seize the opportunity to win fantastic prizes! Join us today, and let the excitement begin!

Yes, as per our permit requirements, we have a scrutineer present at all of our draws.

After your transaction, you’ll soon receive our warm welcome emails, which will include your login details for The Good Friend Portal – your gateway to exciting experiences! Here, you can easily keep track of your entries and stay up-to-date with our incredible promotions.

Rest assured, we’re here to ensure your journey with The Good Friend is smooth and rewarding. So, keep an eye on your email and get ready to explore a world of prizes and unforgettable moments!

When you sign up with The Good Friend, we’ll collect your contact details to ensure we can reach you with important updates and exciting news. If you happen to be the fortunate winner of The Good Friend promotion, expect to hear from us within 24–48 hours of the draw time.

For the major prize winners, the excitement is instant! They will be contacted immediately during our live stream, adding an electrifying element to the winning moment.

Rest assured, we’re here to ensure your journey with The Good Friend is smooth and rewarding. So, keep an eye on your email and get ready to explore a world of prizes and unforgettable moments!

If you ever decide to discontinue your Loyalty Membership with The Good Friend and no longer wish to receive all the incredible rewards, simply email support@thegoodfriend.com.au to initiate the cancellation process. Rest assured, our dedicated team will promptly respond to your email within 24 hours and assist you accordingly.

We’re here to make your experience with The Good Friend as seamless as possible, and we respect your choices. If you ever wish to rejoin, know that we’ll be delighted to welcome you back with open arms. Stay connected, and thank you for being a valued member of our community!

All merch orders will be sent via Aus Post with tracking within 3 days of ordering.

The Good Friend - Win prizes, join our community.
The Good Friend - Join our community, celebrate winning awesome prizes